you can't buy happiness but you can rent a bike!
ADCB Bikeshare is Abu Dhabi's first bikeshare scheme which is powered and operated by Cyacle. Bikesharing is a concept that is practiced in many of the major cities around the world including New York, Barcelona, London, and Toronto. It offers a fun, healthy and easy way to get around.
CYACLE Bikeshare is a fun, healthy and affordable scheme, ideal for every kind of Abu Dhabi city cyclist. With CYACLE Bikeshare, there’s no need to buy your own bike! It’s also a great way to bring the city together: our ‘ride and return’ scheme means our bikes are there for the whole community to share. Similar schemes now operate in cities across the world: let’s make ours the best anywhere!
Bicycle riding is healthy, environmentally friendly and, for most people, a great deal of fun. In a country like the UAE, which has one of the highest rates of obesity and diabetes in the world, cycling can be an ideal form of exercise. Research also suggests that people who commute by bicycle are more likely to be successful in life.
If you want to try out the system or are a tourist, you can purchase a daily pass for 20.00 AED or a 3- day pass for 50.00 AED. If you would like to use CYACLE Bikeshare on a daily basis, you could purchase a monthly membership for 99.00 AED or a yearly membership for 499.00. Remember to keep your eye on the time if you wish to avoid additional charges on top of your initial one-off fee! For more information, see PRICING.
Yes! If you want to try out the system or are a tourist, you can purchase a daily pass for 20.00 AED or a 3- day pass for 50.00 AED. This means you can use the bike for either one whole day or for 3 whole days depending on your choice. Assuming you dock your bike within every hour of it being undocked, then no extra charges will be incurred beyond your initial one-off fee! If you would like to use CYACLE Bikeshare on a daily basis, you could purchase a monthly membership for 99.00 AED or a yearly membership for 499.00. Remember to keep your eye on the time if you wish to avoid additional charges on top of your initial one-off fee! For more information, see PRICING.
It is only possible to hire a bike using a debit or credit card. Cash is not accepted. This applies to hiring a bike from the terminal, or applying for memberships online.
No, you don’t have to be a member to use the system. If you are a tourist or just want to try CYACLE Bikeshare, a one-day or 3-day pass is available to purchase at any of the bike share stations. For more information, see PRICING.
For short term users (one-day pass or three-day pass), you can reserve a bike directly at the terminal. The station terminals include an easy-to-follow instruction panel and touchscreen. For long term users (members), you can pick up your Bike Key at any CYACLE Bikeshare terminal after registration online when you become a member. Once you have your key, you can then insert it in the key slot at any bike dock to release your chosen bike.
You can return your bike at any CYACLE Bikeshare station. Firmly dock the bike into any one of the docking points at any station. Once docked properly, you should see a green light flash as well as hear a buzzer.
Each bike has an adjustable seat with 7 levels and can easily be adjusted according to your height. It is recommended that the seat should be at such a height that you can easily touch your feet to the ground while seated.
You can become a member by registering online and can pick up your Bike Key at any CYACLE Bikeshare station. Click Here to become a member.
This is not recommended. Bike Keys are non-transferable and are linked to the member’s Credit/Debit Card. If any misuse is found, it will lead to the cancellation of you membership and any usage charges incurred will be charged to your account.
You can undock a maximum of one bike per Bike Key.
If you have selected for your key to arrive via courier, then it will take around 5-10 days of standard shipping time for your Bike Key to arrive. It is recommended to pick up your Bike Key on your own at any CYACLE Bikeshare station.
You can easily renew your monthly/yearly memberships online through your registered account. You may also renew your membership by simply hiring a bike at any of the bike share stations.
If you choose to ride for more than 1 hour without docking the bike, you will be charged additional usage charges which will be debited to your account the next working day. For more information, see PRICING.
Please visit PRICING. to know more.
You will be charged the next working day for any additional usage charges that you may have incurred during you rental period.
You can purchase a one-day or 3-day pass directly at any CYACLE Bikeshare station using a credit card or debit card. The station terminal includes an easy-to-follow instruction panel and touchscreen.
With Bike Key: The terminal will dispense a key that will allow you convenient access to unlock the bike by simply dipping your key into the slot at any dock with an available bike.
Without Bike Key: A rider code will appear on- screen and you would have to enter the code onto the dock's keypad within 1 minutes to release the bike.
You can buy up to 3 one-day or 3-day passes using a single credit/debit card on the same day.
Each pass can undock a single bike from the bike station.
To extend your access pass period, you will have to buy a new pass after the expiry of your current pass.
After you purchase a pass/membership, you are entitled to unlimited 1 hour rides for free. To make sure you ride your bike without incurring any additional usage charges, make sure you dock your bike within the first hour of undocking your bike. In case you wish to ride further, wait for the reset time of 5 minutes before undocking a bike again. Please see PRICING for more information on tariff charges.
A one-day pass costs 20.00 AED 20/- and a 3-day pass costs 50.00. You are entitled to unlimited one hour rides for free. If you ride over one hour without docking your bike, then you will have additional charges. Please see PRICING for more information on tariff charges.
A monthly membership costs 99.00 AED and an annual membership costs 499.00 AED. You are entitled to unlimited 1 hour rides for free. If you do decide to ride beyond 1 hour, you will be charged additional usage charges. Please see PRICING for more information on tariff charges.
Please see PRICING for more information on tariff charges.
Please see PRICING for more information on tariff charges.
You will be charged the next working day for any additional usage charges that you may have incurred during you rental period.
Please click here to download instructions on how to redeem groupon code.
Please make sure that you are entering the correct groupon code and not the security code. The correct groupon code is 8 digit alphanumeric as show in below picture.
Please try lifting the bike handle and check if the bike triangle is getting inserted properly into the dock. If it didn't help you in docking the bike please call 800292253 or send us an email to [email protected] and a customer representative will get back to you as soon as possible.
Go to the terminal touchscreen and tap “No docking space available”. This will guide you to the nearest docking space available and also give you additional 15 minutes in time credit to do so.
Go to the nearest CYACLE Bikeshare station, dock the bike and press the maintenance button. This will ensure that the bike is not used by anyone else until it has been repaired. If you are far away from any station and are unable to push the bike, please call 800-CYACLE (292253).
If the dock hasn’t given you a green light, it means that the bike isn’t secure yet. Remove the bike from that slot and try pushing the bike in firmly once again. If it still doesn’t work, try another dock at the station. If that doesn’t help, please call 800-CYACLE (292253).
Please call 800-CYACLE (292253).
Please call 800-CYACLE (292253) immediately. To ensure that you do not get charged unnecessarily, we will deactivate your old key and issue you with a new one. Replacement of a key will cost you 30.00 AED.
Please call 800-CYACLE (292253) immediately. The representative you talk to will help you fill out a bicycle theft form so that the incident is properly documented. Additionally, we request you to file a complaint with the police, which will help in investigations. Remember, the bike is your responsibility, so you will have to bear the cost of either recovery or replacement of the bike.
Check the station terminal for the closest station with bikes available.
Call 999 immediately and report the crash with the police and then call 800-CYACLE (292253) within 24 hours of the incident to fill out a crash report. Remember the bike remains your responsibility. We urge you to always remember to stay safe. Read our SAFETY TIPS